From ‘Batti Bandh’ to Batti Gone!!

In my second year of college, I was a part of a campaign called ‘Batti Bandh’. We put up slogans and held talks, spreading awareness on the importance of conserving electricity. And a part of this was also the event of switching off all power points for an hour on a certain day. This event […]

With ‘a bank for millions’, you have to learn to be their customer.

What’s customer service, when you have to hire a security guard who stands at the gate allowing only a certain number of people into the bank? (“there’s only place for so much”) I was at one of the branches of the State Bank of India the other day and here’s what I witnessed: It is […]